Privacy Policy

Cafe Miro's Ltd., restaurant is committed to protecting the privacy and security of your personal information. This notice explains how we put that commitment in practice by explaining how we collect personal information about people who come into contact with us for various reasons.This includes visitors to our website, customers, booking data, enquirers and people who may be interested in working with us. This notice explains the types of personal information we hold and how that information is used.

Cafe Miro Ltd., as defined by the General Data Protection Regulation (GDPR) is a data controller. This means that we are responsible for deciding how we hold and use personal information about you. We are required to-notify you of the information contained in this privacy notice.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

Principles of Data Protection

In the performance of our business we will comply with data protection law. This means that the personal information we hold about you must be:

The kind of information we hold about you

Personal data that we may collect from you will usually include contact details such as your title, name, address, telephone number and e-mail address, dates of bookings.

If you contact us through our website by using the contact form, by telephone, email or write to us, the content of that communication may also include other personal data and we may keep a copy of that correspondence on our records. For example, you might provide us with details about a celebration you are planning at Cafe Miro’s Ltd. 

If you send us information because you are interested in working for us then we usually invite you to send a CV. That information may include details of your employment and education history, salary information and other detail relevant to a job application. We will use this information to assess your application but may also retain it on our records for future reference.

We might in some cases, collect information which includes sensitive personal data. This would be in relation to where you may have food allergies, health issues or disabilities that we need to be aware of to accommodate in the restaurant.

How your personal information is collected            

We may collect personal information when you contact us directly by telephone, email or through social media.

You might provide personal information to us when you visit Cafe Miro’s Ltd. restaurant and if you contact us in any other way, such as by writing to us, completing a booking form on the website or by text message.

We also collect Usage Data which includes information about how you use the Website and other technical Data such as details of visits to the Website site, internet protocol (IP)address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website as well as your country (but not your exact geographic location).  

Information you provide to us about other people

If you provide us with information about any other person,for example anyone you might want to make a booking for, you should ensure that you have consent to pass that person’s details to us and for us to use those details in accordance with this Privacy Policy.

How we use personal data

We will only use your personal information when the law allows us to.

We hold personal information in our hosting service provider’s internal database and use it for the proper administration of our business, including to provide services.

Most commonly, we will us your personal information for the direct purpose you have provided it for: booking and enjoying a dining experience with us. To achieve this, we may contact you with regards to your reservation, or other services you have required from us, for administrative purposes, to process a job application and telling you about matters relevant to our services.

We might also use your details to deal with any enquiries or complaints which you may raise or if you report any problems to us and to contact you and deal with those issues as appropriate.

In some cases, we may use your personal information to pursue legitimate interests of our own provided your interests and fundamental rights do not override those interests. In other circumstances we may be required to process your information by law, e.g. for the prevention of fraud or crimes or if it is necessary to protect your interests or those of another person.

We may also monitor user and network traffic for site security and use any information, including personal data to prevent any unauthorized attempts to tamper with our website or cause damage to our property.

Transfer outside EEA

We may transfer some of your personal data to the USA as part of our software hosting arrangements. Our hosting service provider provides an adequate level of protection through the standard contractual clauses that will govern the transfer.

Security and standards

We take data protection very seriously and in compliance with the GDPR. We have measures in place aimed at helping keep your data secure and we take reasonable steps to protect the confidentiality of the personal information you supply including measures to keep our IT systems such as servers secure. Also, we have a limited access to the personal information that we hold to prevent any breach of data protection. However, please note that the transmission of information via the internet can never be guaranteed as entirely secure and therefore any transmission of data is at your own risk.

Change of purpose

We will only use your personal information for the purposes for which you provided it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Data retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, administrative, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights in connection with personal information

If you do not wish us to collect and use personal data asset out in this Privacy Policy then you should not send any such information to us. By providing information to us, you will be taken to have given your consent to use of your personal information in accordance with this Policy.

Under certain circumstances, by law you have the right to:

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using details in Contact Us section. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice on when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.